Merchandise reselection or returns are available on merchandise excluding clearance, special orders, bed products (e.g. mattress, box spring, bed pillows, adjustable bases), and shipping/delivery charges.
Item(s) must be in its original condition and accompanied by a sales receipt within 30 days of delivery or pick up (10 days for rugs and accessories). All returns are subject to a restocking fee.
Additional shipping/delivery charges will be applied to any reselection or returns that require the delivery service. Refunds will be processed timely (excluding "AS IS" products, special orders, and delivery/shipping charges) upon return of the merchandise to Homemakers.
All refunds are issued via Homemakers check by our corporate office. Refunds of payments made by check will be made no sooner than 10 working days due to bank delays. Refunds of payments via Bank Credit Cards will be credited to the card used for payment. Cancellation of a special order by the buyer will result in the forfeiture of the 25% deposit of down payment made.
Please note that refunds are currently taking 3 weeks.
Learn More About Our Return Policy